Quality Assam Tea You Can Trust
Shipping & Returns
Shipping Policy
At Greenery Foods, we are committed to delivering fresh and high-quality Assam tea to our customers in a timely and reliable manner. All orders are processed with care to ensure that the product maintains its freshness, aroma, and quality during transit.
Shipping timelines may vary depending on the delivery location and order size. For bulk and wholesale orders, dispatch schedules are coordinated directly with the customer to ensure smooth and efficient delivery. Shipping charges, where applicable, are calculated based on order quantity, packaging requirements, and delivery distance.
We partner with trusted logistics providers to ensure safe handling and timely delivery of all shipments. Once an order is dispatched, customers will be informed with relevant details for tracking and coordination.
Return & Exchange Policy
Due to the nature of our products, Greenery Foods maintains strict quality standards and ensures that all items are carefully inspected before dispatch. As tea is a consumable product, we generally do not accept returns or exchanges once the order has been delivered.
However, in the rare case of receiving a damaged or incorrect product, customers are requested to notify us within 24–48 hours of delivery with relevant details and proof. Our team will review the issue and provide an appropriate resolution, which may include a replacement or necessary support.
We are committed to maintaining customer satisfaction and will always strive to address genuine concerns in a fair and transparent manner.